SC9S
Muddled audio - fixed by…
05/20/2023 10:47
My husband wanted to upgrade our old receiver, multi-speaker system and give me an easier way to get great audio without pushing a lot of buttons. This seems to be the answer, but the process was not as easy as expected. Initial set up utilized the included HDMI cable and the hook-up was easy, but audio issues ensued.
It sounded great with news and talk shows, which is nice. However, when we watched movies or streaming series the voices got muddled with the background music/effects, etc. making it very difficult to follow the dialogue. We tried the various settings, including the "Clear Voice" one, but none cleared up this issue. The LG OLED’s built-in speakers were clearer and preferable to using the Soundbar. Granted we do not have a newer evo C-series set, as ours is three years old, so we cannot get all of the features, like TV Sound Mode Share.
We contacted LG Consumer support and after a fair deal of trouble-shooting (resets, swapping HDMI cable, adjusting TV sound settings) we were advised to try an Audio Optical cable connection. That cable, unlike the HDMI, is not included with the Soundbar.
This seems to have fixed the muddled audio issue. Now we can clearly hear dialogue, as well as the music and sound effects. Surprsing that this was not possible with the HDMI cable, but thankfully we had an audio optical cable at home to test and fix the issue.
One nice feature of using the Audio Optical cable is that we can also use the TV’s speakers at the same time, adding even more sound output.
The Soundbar looks great above our 2020 LG OLED set. Trying to place it on the counter in front of the TV blocked the remote sensor, so we placed it above the set. The downloaded LG app makes it easy to adjust Soundbar settings including volume and select type of show; cinema, music, sports, game, etc.
We are happy with the Soundbar, just wish it had worked better with the HDMI cable on our older set. We have a great immersive audio source to use now and in the future, should we upgrade to a new LG OLED evo set.
MCteach
, Spojené státy americké
Age: 55
Gender: Female